“At the outset of World War II, British Prime Minister Winston Churchill famously said of Russia, “It is a riddle wrapped in a mystery inside an enigma.” The same could be said of patient activation and education. In this guest post, Arvind Rajan, co-founder and CEO of a developer of scalable healthcare technology services designed to transform the care and treatment of people with chronic kidney disease (CKD), explains how hospitals and their providers can create a cohesive education strategy that helps eliminate information gaps and creates engaged patients.
Patients who are well-informed about their condition, and the care options available to them, are more likely to be pro-active decision-makers and faithful adherents to treatment and management pathways. Facilities, providers and payers who can provide the tools and resources necessary to help patients make these decisions with confidence are better positioned to improve outcomes, lower costs and enhance quality of care.
It sounds straightforward. However, despite tremendous energy expended on the subject, we have yet to crack the code of the activated patient. Millions remain vulnerable to significant information gaps, whether it’s knowledge being delivered by care providers, patients’ understanding of their conditions or both.”